Saturday, February 7, 2015

VIDEO. Gas and Electric: attention to unfair terms – FranceTV info

VIDEO. Gas and Electric: attention to unfair terms – FranceTV info

This is not because it is written on the contract it is mandatory. The Unfair Contract Terms Commission announced thirty abuse in contracts offered by gas and electricity providers, institutions such as EDF, GDF as alternatives like Direct Energy or Lampiris.

These abuses are reported the bill only available on the Internet, which is not suitable for all clients or debit compulsory in some cases. As another example, if the meter is not working properly and the supplier imposes an invoice correction, it does not have the right to establish by comparing with similar consumption periods, without the consent of the client.

The association UFC Que Choisir has initiated proceedings there are three years to prevent these abuses, but it is still under discussion. The text of the commission could push gas and electricity suppliers to review their provisions.

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