The message is clear for Air France passengers: “If you have a ticket on a flight with Air France aircraft between 15 and 22 September 2014, we advise you to postpone your trip,” wrote the airline on its website The company describes the terms of exchange or refund tickets. – You can postpone your trip between 23 and 30 September 2014 included at no charge in the limit of seats available by changing your booking on the company website, under “View / change reservations” on mobile sites or from the usual point of sale
-. For postponing your trip beyond 30 September 2014, a change of destination or point of origin, or if you no longer wish to travel, you can receive a credit valid for one year on Air France or KLM. “In this case, thank you to contact your usual point of sale,” writes Air France
-. If your flight is canceled or delayed for more than five hours, you can also request a refund of your ticket.
These steps can be performed on the www.airfrance.com website, mobile company sites, by telephone via toll-0800 240 260 or from abroad on +33 1 57 February 10, 58, or on Twitter (AirfranceFR) or Facebook (Facebook.com/airfrance.)
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