Saturday, January 23, 2016

To exchange or cancel your train ticket, you will pay 5 euros minimum – L’Express

This is an ad that will not fail to react users. From April, SNCF will always charge for any exchange or TGV tickets cancellation. It will cost 5 euros minimum. Even if you wait 15 euros the day before or the day of departure to do. So far, exchange or cancel his train ticket was free up to the day before departure (except Prem’s).

“This will allow us to sell all seats until the last moment”, justified in Le Parisien Rachel Picard, CEO of SNCF Voyages. She says the TGV occupancy rate is 65% on average and that “only 17% of customers are reimbursed or exchange tickets.” SNCF ensures that against party, this could result in tickets of 20 to 30% cheaper.

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Only the discount cards holders, such as senior cards or young, or those who buy a ticket “pro” will be some little spared, says France Info. These travelers will still pay 5 euros if they finally decide not to take their train on the day of their trip.

This is not to say that the traveler first reactions on social networks are far from positive. Some suggesting particular to be paid in exchange minute delay by SNCF.

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