Tuesday, August 19, 2014

SFR: fresh disruption on the mobile operator’s network – Le Parisien

SFR: fresh disruption on the mobile operator's network – Le Parisien

<- Hard dé e: 0.021852970123291 sec -> Mobile network operator SFR has experienced another outage on Monday night after the 24 July that disrupted communications nearly 4 million users. Involved an incident on a disturbing connections to the internet via 3G and 4G router.
                 
<- hard dé e: 0.080543041229248 sec -> The mobile virtual network operator (MVNO) using the SFR network were also impacted. The incident seemed absorbed Tuesday morning, even if the operator has not officially confirmed.

A “micro-incident” according to SFR


 “This is a routing problem which makes some clients can not connect to the internet on their mobile. An intervention is underway, “stated Monday night a spokesman for the operator, citing a” micro-incident “,” no common comparison “with the flare of July.

In response to many customers complaining of not being able to use 3G and 4G connections, dedicated service assistance SFR reported on his Twitter account a “national incident.” “We are experiencing a national incident and are working hard to rectify the situation as soon as possible,” could be read on Twitter SFR Assistance.

Several geographical areas were affected in the evening as Paris, La Rochelle, Nancy, Nimes, according to the website PCInpact.

 According touteslespannes site, which observes the user complaints on the canvas, the peak of the outage was reached at about 21 hours. If no user complained on social networks since the middle of the night, SFR has not confirmed the end of the incident



 (Capture www.touteslespannes.fr)

Crashes series
July 24, a hardware problem was paralyzed for several hours mobile communications 3.8 million customers of SFR and the operator had offered ‘compensation’ for those affected. The next day, the government had announced in a statement that he would ensure that the causes of the failure “to be identified” with the help of the National Security Agency Information Systems (Anssi). Other smaller outages were also held on the SFR network in June, May and March.

A situation causing annoyance of users on social networks.


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