With Bloctel, will they windows sellers really stop calling you? – The Express

June 1 marks the official launch of Bloctel, the new list of opposition to the desired telephone canvassing by the Government following the law consumption. A free service, through which sellers of doors, windows, kitchens or solar panels should stop bothering you, at least in part.

Its operation is easy as pie: it is the canvassing businesses to regularly consult the Bloctel file to update their own customer files and remove individuals who refuse to be called. For them, the use of the file is free (180 euros to 48,000 euros per year).

A three-time activation

First step to include one or more phone numbers in the opposition list in telephone marketing: you visit Bloctel .gouv.fr and your full contact information (email, address ..) and finally, detailing each of the numbers (fixed and mobile, up to 8) on which you wish not to receive sales calls. You can also register the numbers of your spouse, partner, civil partnership and your children.

Second step: validate the email address with which you registered and confirm your registration on the file from the email sent by Bloctel after your registration. It should arrive within 48 hours (remember to check that it did not happen in undesirable). After this time, you have to start from scratch all the registration process.

Finally, before canvassing stop, be patient: count up to 30 days from the previous step. Inclusion on the list is valid for 3 years renewable. During this period it will be possible to modify the list of desired telephone numbers or to file a claim from your personal space on the same site in case of abusive solicitation you judge.

All businesses are not affected

Whether Bloctel is the lethal weapon that can to block any seller? The answer is no !

As stipulated in the terms and conditions of the new service, many companies and organizations are not part of the scope:

– the companies with which you have an existing contract (banking, insurance, telephone service, etc.);

– the companies through calls for the supply of newspapers, periodicals or magazines;

– the professionals to whom you have given your phone number to be “recalled within a reasonable time” or maximum 3 months (sic);

– pollsters and associations nonprofit

In these cases, no longer be the subject of commercial procedures, you must make your objection to be sought from of each company.

And if the canvassing continue?

“If a consumer continues to be canvassed by a professional even though he scored his phone number on the list Bloctel, he can make a claim on the website through a simple tool for a Automatic transmission General Management control services of Competition, consumer Affairs and fraud control (DGCCRF), “said in a press release the State secretariat for consumption. With, if prosecuted, sentenced to an administrative fine of up to € 75,000.

The report touts “outlaw” So based on your frail shoulders. If unsolicited call, you load up the phone number and possibly the name of the appellant company. This will not be without its difficulties, especially against subcontractors operating from abroad and rusent hiding their number or using services believing that this is a local call (starting with 01, 02, 03 …). Yet, as French companies, these companies are required to redact their file numbers on the list Bloctel.

Another limitation of the service, it does not protect commercial or fraudulent SMS or voice spam, these messages that invite you to remember one emergency number and that in reality hide a scam to premium rate numbers. In both cases, it is still the consumer to report these shipments, transferring SMS and / or the calling number by SMS to 33700 to alert your operator.