Saturday, June 18, 2016

Cognac: a bill of 134,000 euros due to a wrong number – Boursorama



Cognac: a bill of 134,000 euros due to a wrong number

Cognac: an invoice 134 000 because of a wrong number

When the boilers revved up the phone off the rails … a boiler called automatically by mistake during the month of April 2015 a premium rate number to report an outage, which earned the city of Cognac (Charente), owner of the failed installation, a bill of more than 134,000 euros, said Friday the municipality, confirming a newspaper information South- West.

Since 2004, automatons installed on all boilers in the town hall are indeed programmed to call in case of failure, the maintenance service. “It was a low cost number. But the Telecommunications Regulatory Authority has made changes and has reassigned this issue to a commercial server, surcharged. The problem is that we did not report us, “said First Deputy Mayor and Deputy Finance Patrick Sedlacek, interviewed by Southwest. However, a faulty boiler called during the month of April 2015 this premium rate number to indicate a defect. No repairer came but Orange has sent a bill of 134,536 euros for mayor, while the contract with the operator for its boilers is capped at 60,000 euros.

The mayor and Orange will return invoice

“the city will not pay because it has nothing to do,” argued Patrick Sedlacek, who stressed that the municipality has recently gone to court to challenge the amount of the invoice. ” since the information is their fault, we object to the payment of the total bill, “he said.

” We are not responsible. We have certainly provided a line, but the municipality has installed a router by a private company. This is the setting for this router which has been a problem, “said his side the Orange Communication Service, in negotiations with the city. Until justice slice, all controllers equipping municipal boilers were …

Read more of the article on The Parisien.fr


read also on the Parisien.fr

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